If you’re experiencing any problems or have any questions regarding our software, then ideally you’ll want help as soon as possible. Our advice is to send an email to firstname.lastname@example.org: in other words, NOT to our general email address. Alternatively, use the special service form available for this purpose on our website. This way, your question will go directly to the person who can best handle it. Our ticket system will send you instant confirmation of receipt and we will get back to you as soon as we can.
In urgent cases or emergencies, you can, of course, call +31 (0)71 40 211 91. This service is available outside office hours too!